A heartfelt comment recently on an earlier thread suggests a mass rebellion of dissatisfied customers in Shaun Stenning‘s Twalk ‘internet marketing business’ in Asia. (Sometimes they use the brand ‘Snipr‘, I believe.)
Shades of the Geekversity train wreck which saw demand for refunds sink that um, ‘enterprise’ with a AUD $5.5million loss.
This smooth-talking itinerant salesman’s quick-and-easy-riches-through-the-internet sales pitch was assisted and sometimes delivered by his business partner, local-spruiker-under-pressure Dean Letfus.
In hyperbolic marketing materials for the ‘online cash machines’ (cough), Dean Letfus was described (a bit like a professional wrestler) as ‘little known internet marketing expert (splutter) Mr X‘.
Questions:
- Could the wheels be coming off the snake oil wagon train?
- Are there any guarantees in this er, ‘operation’ — personal or otherwise — that the customers can rely upon? (It would be nice to think they stand behind their ‘product’.)
- Or is it true they routinely blame the customer’s ‘mindset’ and ‘loser mentality’ for a demonstrable lack of success?
But look how pretty, and soothing, the page notifying the [allegedly] hundreds of ‘rebels’ in the ‘refund movement’ of the cold, hard facts is.
YOU ARE IN MATERIAL BREACH OF YOUR CONTRACT PLEASE CONTACT shaun.stenning@dollarrose.com TO RESOLVE IMMEDIATELY
See?
On the stage, he [Shaun Stenning] said that user does not need to do anything but celebrate. But after you purchase, there are months of webinars that never come to end. Zero result after one year of education. His Country Manager in Indonesia and All technical Support’s Twalk Account also with zero result.
Now all his client from Indonesa, including his technical support demand him for refund. Hongkong clients already have successful refund movement on March 2010. Right now this Taiwan clients also start to organize refund movement.
Oh dear. The perils of hyperbole.
[…] for a refund is worth reading. Some observers might say there are similarities to the ‘refund movement‘ affecting the various schemes past and present sold by Shaun Stenning and his mates Dean […]
Hi Peter,
Hope you are doing well. I am one of the licensees that is asking a full refund and recently I wrote to Shaun about the licensee refund status but the response from Shaun was irresponsible & patronising as though no one can touch him. When I first send in the request for refund, his reply was wait until 1-Mar which he will send us the release agreement. But after waited for a week with no news from Shaun, I wrote him an email asking for status. And what he wrote back wasn’t really a surprise considering the type of character he is; simply irresponsible, immoral & untrustworthy.
At first he said he will only act on licensee refund after twalk refund is complete but when I ask him why do we have to wait until twalk refund complete, he gave all sort of excuses like it’s very tedious job & requires a lot of effort. When I confronted him further that he himself wrote that he will send release agreement by 1-Mar for licensee refund as well, he can simply justify by saying that it is a blanket answer to all twalk refunds and I should be smart enough to know this. WTF! It shows his words mean nothing & he will not honor them. Is this a responsible & trustworthy person?
Ya, I am smart enough to know what he is trying to do, by intentionally delaying the refund & hope all the refund seekers gave up so that he does not have to honor his own words. I am also smart enough to know that writing emails to him asking him to honor his words is a waste of time. Other more drastic but legal means should be used instead.
@myLicenseeRefund: Thanks for sharing your story.
If you’re willing, please send me Shaun Stenning’s unsatisfactory correspondence regarding your request for a refund. [thePaepae(dot)com(at)gmail(dot)com]
My view: Keep asking for your refund and share your bad experience with others.
See this post…. http://www.thepaepae.com/refunds-are-like-kryptonite-salty-droid/14690/
OK, thanks, MYLicenseeRefund. I got it. What disgraceful arrogance Shaun Stenning displays in those emails (— if they are genuinely from him, which they appear to be).
I went back to the talk2 support blog to check what Shaun Stenning said about licensees/refunds and look:
Oh dear.
Yup. That is the blog entry where Shaun says, “We are aware of a high level of dissatisfaction with twalk and the results our clients have achieved through the twalk program. As such we are now opening up a window of opportunity for all twalk clients to request a refund from the program.”
Looks like the cheese slid off Shaun Stenning’s cracker, and it’s the end of the line.
Time to bring in the law methinks.
I made web archives of those support blog pages and put screen shots here:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-5056
and here:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-6683
Foresight? – P
He is running for his life and cleaning whatever evidence that can expose him. What a pathetic sight. One minute- he was presenting in front of a few hundred people all over Asia. In another minute – he shuts down blogs, moving his people eg David Hunter (CEO), Country Managers etc out from his company and worst of all, drawing up ridiculous clauses in refund agreements to deter people from seeking refunds.
Reminds me of Madoff…but I wonder when will he end up like Madoff..not too long in the future, I hope.
Re-reading this nonsense from Shaun Stenning:
I think he’s acting as if he’s running a prize draw or raffle — giving something away free.
He is, in my opinion, displaying extraordinary arrogance in these circumstances, where a mass of his twalk clients have apparently demanded their money back for non-performance — which he admits.
However Shaun Stenning appears to be trying to impose unrealistic deadlines and other hurdles (complex documents to be quickly assessed, signed in front of a JP, a physical copy to be mailed to Australia etc) on his clients under a mistaken belief — or trying to give an impression? — that this rushed and flawed ‘refund process’ meets his obligations. I don’t think he’s correct.
It seems to me from what I have seen/has been sent to me (including exchanges on Facebook, emails, blogs etc.) that Shaun Stenning is treating his clients with arrogant disregard.
Of course, none of us is immune to arrogance and pride — who the hell do I think I am to criticise him? I’m not perfect. But I personally have the impression Shaun Stenning and his syndicate are trying to find reasons to avoid issuing refunds. I could be wrong about that.
Another factor, perhaps is that he may not have the financial means to do so — which flies in the face of the ‘impression’ he gives in his marketing of being a wealthy and successful expert internet marketer.
He is, by this behaviour, aggravating the damages, in my opinion.
This reminds me of The Salty Droid’s description of internet scammers:
http://www.thepaepae.com/refunds-are-like-kryptonite-salty-droid/14690/
What do you expect from such an immature, proud guy?
The way he treated us licensees is like rubbish, forgetting that we were the ones who paid above what normal clients paid, hoping for his ADVANCED METHODS…all bullshit!
Looking back..we should never have let him step into our shores.
Reminds me of the way we received our USD1098.65 for the damn 5 twalk account money. He promised us end of October 2010, then it got delayed again and when it happened. we have to accept it within 1 week! And his email mentioned the payment as final payment…that started to get us licensees all pissed off big time. His idea? Is to get us to accept whatever amount he throw at us and make us feel like we are unworthy and have nowhere else to turn to if we want to kick him back. Now that we have an avenue to tell the truth, he has no choice but to admit to defeat,but by using his usual crappy legal team to draw-up clauses that will minimise the damage (to him) and clean his tarnished image from the web..
Their support website is down. Anyone knows the mailing address to send the documents to?
Matthew, I suggest you correspond with those groups supporting refund seekers:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-5014
Thank you Peter.
It is indeed helpful for you to provide the link here for the refund program in Singapore. Am trying to gather as much people as possible as a group who are participating in this refund program.
By the way, Peter, where are you from?
Rayna
[Comment: I’m in Auckland, New Zealand. – Peter] http://www.thepaepae.com/author/peter/
Hey Peter and all. Our lawyers have advised us to individually email the following template response to Shaun Stenning preferably right now, but definitely before 14th March, 2011.
————————
Dear Shaun,
I refer to your post at the Twalk Support Blog at http://twalk2support.com/blog/general/twalk-business-update/, which you have now abruptly removed, where you offer to refund to me, your dissatisfied customer, 100% of the amount paid by me for the cost of the Twalk program.
I hereby reject your version of the ‘Deed of Termination and Release’, due to its extreme bias towards protecting only your interests.
Please refer to the two attached documents, or you may download them from the following links:
http://www.spreadmyfiles.com/files/11UEZKXZ/SR-Release.Comments.20110306.pdf
and
http://www.spreadmyfiles.com/files/SN3LJJFR/SR-StatDec.Comments.20110306.pdf
Do note all the terms therein, which you need to incorporate into the agreement, to be just to all parties.
Your failure to comply with this request will mean that you leave me no choice but to use the full extent of the law against you, your partners and your associates, in order to secure my refund.
You will have 7 days to amend the agreement and return it to me, which I may be happy to agree.
Thank you for your attention to this matter.
————————
@Tick Tock: Thanks for the update. Please keep us posted. Let us know how you get on … – P
Hi Peter,
TRT Malaysia agrees with Tick Tock’s course of action for now.
We also wish to declare that we HAVE NOT AGREED to an ex-Country Manager’s purported claims of joining him in his mission to seek the refund, as he has mentioned to many already. TRT MY has never spoken to this person on this so-called claim.
Thank You
[Comment: What is that ex-Country Manager is playing at? Trying to redeem his/her reputation? Or still working for Shaun Stenning? – Peter]
Hi TRT Malaysia,
I am one of the TRT from Malaysia and would like to join your group TRT Malaysia of how can we proceed together for the refund.
Please advise of how would i be able to contact you.
I have provided with my email and hope to hear from you and your assistance soon, thanks.
Regards, jasmine
[Comment: from an earlier post:
“Those who are pursuing refund, do write in to twalkrefund@gmail.com (MY). I believe there is a twalkrefundSG@gmail.com for (SG?)”]
Yeah..that’s right…let’s all go after him and let him have it!
Hi Tick Tock
Thank you for the information.
But first of all, has Shaun agrees to your letter?
If its only you who proceed with this letter to him, will he buy it? compare to as many people as possible to submit the same letter to him?
If he doesnt agree, what will you do? if he still holds on to his own agreement? Are you able to seek legal advisor advise on this?
Next, time is not in our hands as 14 March is drawing near and that means we have to send out his agreement by latest 11 March 2011.
Thank you
Hi Peter,
The twalk2support site has been down and I can’t find any information relating to the refund process… so I have 3 questions…
1. Do any of you possibly have kept a copy or some how kept the instructions for the refund process?
2. He stated that we have 14 days after the release of the refund process on the 1st of March. So that means 15 days. Is he allowed to take down the website?
3. What will happen to those customers who have already paid for the product and now that the site is taken down, there’s no more product?
-MarketingCrunch
Hi MarketingCrunch
Peter already posted this and hope they answers your questions?
Cheers.
___________________________________________________________________
Peter Aranyi says:
March 9, 2011 at 7:29 am
I made web archives of those support blog pages and put screen shots here:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-5056
and here:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-6683
Foresight? – P
____________________________________________________________
Hey MarketingCrunch, this is now tantamount to commercial fraud! [Comment: Er, in your opinion, you mean, right Tick Tock? The word ‘tantamount’ means equivalent in seriousness to … that’s not a conclusion that can be reached in discussion on a blog, but rather in a court of law. Innocent until proven guilty, surely? Despite chatter.]
You may individually or as a group lodge a complaint with the local police. There are other avenues, depending on which country you are in. It is not only Shaun Stenning who must answer to the law. Every one who was and is behind this enterprise is culpable. This includes Matthew Stenning, Stephanie Stenning, Ian Naylor, Dean Leftus, David Hunter, the Country Managers – Aaron Alexandra Ngoh Kwong Meng (Singapore), Clarence Chew Edd Beng (Taiwan), Dylan Teh Jit Keong and Eric Cheah Yoon Choong (Malaysia), Gary Yeow Lai (Vietnam), Mieke Juwono (Indonesia), Wayne Leung (Hong Kong), etc., not to forget Success Resources and TDW.
Success Resources is now claiming that they have not heard of the refund offer from Shaun. How much more disingenuous can these people get? Richard Tan: here’s looking at you! [Comment: Wow! Can you provide evidence of this ‘SR hasn’t heard of the refund offer’ assertion, please? That would be very surprising. – Peter]
Being the people on the receiving end, and based on the opinions of our lawyers, we certainly could, but, of course, the final definition would be that of the ruling judge.
As for the evidence, Douglas Chew from Success Resources in Singapore, when approached, said that Shaun had never informed Success Resources about the refund.
Cheers Tick Tock.
I empathise with you and the others ‘at the receiving end’. As I noted in my post ‘Fallen hero?’ http://www.thepaepae.com/fallen-hero/12903/ there is a particular type of outrage and offence sparked by the perception/conclusion that one has been financially shafted.
So you and other ‘victims’ of the hyperbolic over-promising/misleading Stenning roadshow can be understood and forgiven if you feel aggrieved and cynical about the intent of the salesmen and even perceive ‘criminality’ — but for the sake of this website, we all need to be somewhat circumspect, careful about making blanket statements of conclusion about criminal actions or intent to criminally deceive. It may seem like a fine distinction, but it is an important one, with respect.
Re Success Resources being out of the loop re the “Refund Process”, well, that’s not a good sign for the veracity of the documents Shaun is demanding his dissatisfied clients execute, is it?
Can you check with someone higher up the chain in SR?
Regards, Peter
i am frm hk. i will sent email 2 shaun and reject his offer. he is saying so many lies.
[Comment: ‘so many lies’ — like what? Can you share some examples so we can make a judgement for ourselves? – Peter]
Hi Peter I think u have good fore-sight !!!! Syabas!!!
I sent them the rejection email n immediate response !!! WOW !!!Dont know if it is automated machine response or his personal response !!!
I copy here my rejection email and their immediate response!
On Wed, Mar 9, 2011 at 3:02 PM
RE : REJECTION OF YOUR RELEASE AGREEMENT :
Dear Shaun,
I refer to your Twalk Blog Support on at http://twalk2support.com/blog/general/twalk-business-update/, which you have now removed – on your offer to REFUND me, as your dissatisfied customer, the cost of TWALK Program and I hereby reject the ‘Deed of Termination and Release’ due to extreme biasness only to benefit your Company and which does not fully address the FULL refund of our monies, despite giving you the relevant information, as requested by you.
Pls refer to the attachment (or download the link from http://www.spreadmyfiles.com/files/11UEZKXZ/SR-Release.Comments.20110306.pdf and http://www.spreadmyfiles.com/files/SN3LJJFR/SR-StatDec.Comments.20110306.pdf).
Do note the the TERMS which need to be amended accordingly to favor all parties, where the REFUND is concerned, failing which you leave us no choice but to use the full extent of the law against you, your partners and your associates, in order to secure my refund.
You will have 7 days to amend the agreement and return it to me, which I will need 14days to peruse and may be happy to agree.
Thank you for your attention to this matter.
Thank you.
Re: Rejection of yr Release Agr & SD
Wednesday, March 9, 2011 12:07 AM
Hi,
It would be a lot easier if just ONE person from your group would
provide representation to us.
As it stands today your response to the intitial agreement has
taken 8 days and your response provides no suggestions on
how you would like the agreement changed.
Also your response tries to introduce new facts into the agreement
which we are not able to agree to.
Now you are expecting a new agreement to be drafted and handed
to you in 7 days. Obviously this is not something that is possible
considering it took you 8 days to just provide comment.
Based on your timelines to date, that would suggest I need at least
14 days to produce a new agreement.
The times that you are placing on this are unrealistic, your comments
are not helpful.
Why dont you as a group get together and nominate ONE PERSON
who is able to negotiate the terms of the deed on your behalf prior
to it being re-sent.
Otherwise we will go through this for ever
Shaun
@ KL Kat: Thanks for sharing this correspondence. No surprises.
Personally, I am not convinced Shaun Stenning, his colleagues and his promoters can evade their responsibility — to put things right and refund your ‘investment’ in Twalk — by issuing a complex, arguably one-sided set of pseudo legal documents and giving dissatisfied customers a tight and unrealistic timeframe for their completion.
The deadlines are not relevant IMO. They do not obscure the fact — admitted publicly by Shaun Stenning in a (since removed) support blog announcement — that the product was effectively not ‘fit for purpose’ as sold to the customers to whom it was sold:
The slippery nature of the published ‘refund process’, complete with email communication issues, websites being shut down etc. does not allow the seller of the product to say ‘Too late! Last chance for a refund missed!’
If the product didn’t reasonably fulfil the promises made to sell it, doesn’t good customer service (let alone consumer protection law!) demand an obligation to refund all customers, or somehow else put things right? Irrespective of artificially introduced deadlines?
An illustrative question is:
What if someone wanted to keep going with Twalk?
Could they do that with the support site down? Has the whole Twalk operation been shut down?
Hi Peter
So, may I know are we supposed to send the “rejection of your release agreeement” to Shaun individually or are you assisting us? As Shaun has stated that he is not going to entertain individual submission.
Kindly reply soonest possible.
Thank you with regards
Hi Meow,
You *must* get your own legal advice, or get alongside others who have had the proposed refund paperwork assessed by a lawyer, before signing such documents, but speaking for myself:
I personally would NOT sign the Release and Statutory Declaration documents as they are presented by Shaun Stenning and I would inform him of that rejection formally.
I see the proposed documents as flawed, one-sided, and detrimental to the interests of those seeking a refund. I also think some of the agreement clauses are outside the ability of the signatories to comply with.
The doubts raised about the involvement (or lack of involvement) of the promoters in the various countries, and their knowledge/part in the refund process is also of concern.
—
As for my assistance, yes, I have offered to help. I have yet to hear whether that offer has been communicated to Shaun Stenning and his group … and their reaction.
Best wishes, Peter
Dear Peter,
Shaun’s clients have received a variety of responses from Shaun Stenning. They read as follows :-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
To date we have received many executed agreements and as this is
a blanket refund we do not make changes for specific people. I am
sure that you will find any action will just be reverted back to this
offer as being a means of settlement.
Considering the amount of people that have happily signed the agreement
we are happy the agreement is acceptable
Shaun”
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
Changes have been made to the agreement,
please find and download from the below:
http://twalkvid.s3.amazonaws.com/SR-StatDec.pdf
http://twalkvid.s3.amazonaws.com/SR-Release.pdf
Please note NO more changes will be made or
considered.
Shaun”
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“Hi,
It would be a lot easier if just ONE person from your group would
provide representation to us.
As it stands today your response to the intitial agreement has
taken 8 days and your response provides no suggestions on
how you would like the agreement changed.
Also your response tries to introduce new facts into the agreement
which we are not able to agree to.
Now you are expecting a new agreement to be drafted and handed
to you in 7 days. Obviously this is not something that is possible
considering it took you 8 days to just provide comment.
Based on your timelines to date, that would suggest I need at least
14 days to produce a new agreement.
The times that you are placing on this are unrealistic, your comments
are not helpful.
Why dont you as a group get together and nominate ONE PERSON
who is able to negotiate the terms of the deed on your behalf prior
to it being re-sent.
Otherwise we will go through this for ever
Shaun”
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
As you can see, Shaun Stenning’s strategy of divide and concur make us very worried about how true his intention is, to REFUND the dissatisfied clients.
I have conferred with a couple of trusted people and we are willing to give him the benefit of the doubt, just this ONE LAST TIME – to prove that he is sincere in refunding to us 100% of our money in a speedy manner, and that all of the Deed’s terms are FAIR to us, in order to achieve a WIN-WIN solution for all parties involved.
Towards this end, we wish to invite you, Peter Aranyi, to become the Mediator between Shaun Stenning and ALL Twalk Clients, in Australia, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan and Vietnam, for this negotiation.
Shaun must incorporate the changes of the terms recommended by TickTock’s lawyers and our legal advisors. If Shaun is not amenable to certain terms, he must explain to us why it is so – so it may be amended to be just to us.
Will you accept this invitation?
TRT
@TRT: re your invitation:
Gee, that’s asking me to put my money where my mouth is! I guess you’ve discussed this idea with your fellow Twalk refund seekers?
Short answer: Look, I’ll do whatever I can do to help, within reason. I am not a mediator, but I have, over my years in business, participated in mediation a few times.
Assuming Shaun Stenning and his colleagues would agree to my involvement — and that’s not a given — you’ll also definitely need legal advisors.
Anybody else got a comment? – Peter
Now, that’s a brilliant idea! Thank you, Peter, for agreeing to help. I’ll try spreading the word around.
Hi Peter
Please do this favour for all of us! We will be very grateful if you can help us out…we’ve been suffering for too long to let this opportunity pass. We really need to get rid of such a bad person, the world will be a better place without such a person from now on.
TRT’s comment to invite Peter Aranyi is uncalled for. What I know TRT is only for Malaysia refund activities, why TRT is trying to represent everyone without individual country consent in particular in Singapore.
The bottomline is, it is not feasible and difficult to accommodate anyone especially individual countries have their respective consumer watchdog and rules of law. As mentioned before, the refund from Shaun should be UNCONDITIONAL, NO ONE wants to be under NSW laws or other nonsense! It is just testing Shaun’s sincerity to refund that’s all. The rest is just cut the bull-shit!
Attn: For Justice
First off, even though I am not from Malaysia, I agree with TRT, irrespective of their “representation”.
There is no “country consent” to be got here, friend. Did your whole country purchase Twalk as one, to require a country consent? Would you also be speaking on behalf of Aaron Ngoh and Emily Koh? Thought so. This is an individual choice only. So, your “country consent” is a non-issue to begin with.
What you say – “the refund from Shaun should be UNCONDITIONAL” – would be true in an ideal case. This isn’t one of them. You know it. I know it. We all know it. So, let us all instead just “cut the bull-shit!”
Moving away from our regional differences and superiority complexes, and coming together as one, as TRT suggests and Peter preliminarily accepts, might ensure that we get back all of our monies.
You could additionally use your “consumer watchdog and rules of law” to bring pressure upon Success Resources, to see this through. Being a Singapore company in the first place, they have a lot more to lose.
I sincerely believe that we have a better chance in securing a full refund, by being part of a bigger international community than by acting at a relatively smaller, local level. If anything, this whole experience has taught us that irrespective of which country we come from – be it from Singapore or Malaysia, Hong Kong or Taiwan – each one of us have been taken for a ride by these tricksters. So, if everybody tries together, even a mountain can be moved. At least we have to believe this, if we are to move forward. Good night!
{soapbox mode off}
Hi horsetrader, you sounded quite angry towards our fellow victims, please take it easy..we should UNITE and not get divided in our joint efforts. Everyone has his/her own opinions and they have the rights to do things their way.
However – I fully agree that we should all unite regardless of which country we are from – to smash this Shaun Stenning and his gang to pieces once and for all.
Attn: scammed
Angry? LOL! If anything, I was replying point by point to For Justice’s rather abrasive reaction to Peter being the intermediary. I also asked if Miss (or Mister) Sensitivity was talking for every Twalk client in Singapore. That’s all. Chillax!
But at least the majority of us here, at this forum, are agreed that Shaun’s offer is a bunch of hooey, and that he will answer to the law if he and Success Resources Pte Ltd do not give back our money in full immediately. This is no idle threat.
Yeah ..good thing Success Resources is based in Singapore, i heard you have an organisation called CASE where you can lodge reports of consumer grievances there..Imagine if so many Singapore twalk clients…ooops …VICTIMS…lodge reports about this Shaun Stenning as well as SR’s involvement there..it will surely tarnish their image.
Attn: scammed
That could be the CASE for you Singaporean victims, pun intended. Victims in other countries, however, may not have such facilities. We have to think about the disenfranchised also. Yes? Hence having Peter as the mediator. Peter is known to Shaun and to us here. And, as he is not one of Shaun’s clients, there should be no conflict of interest. If Shaun does not favour revising the agreement fairly, then we may choose to use other options, as in your CASE. But first, at least give Shaun the opportunity to reject our offer. His refusal will also be used as evidence of his insincerity.
Think locally, act globally… as one!
Firstly, Thanks Peter for being so kind to be our mediator. For Justice, when we move as one, we are stronger. We are bigger. We can and we will see more being done. It is time we all sit tight in this boat we are all in together and head straight for SS and his business partners to refund all of our monies he so cleverly collected.Enough of games from this man. Its time he owns up and come clean. He is only 26 years old. Still have a lot of years ahead of him if he learns from this. He himself says he is a responsible business owner, so he better live up to his claims.
Here I am with Shaun Stenning’s broken promises and dreams he cunningly weaved and destroyed.
I just want my money back. And no more doing business with you from now.
I remember Shaun always mention that he wants to be a winner. I think, if he really is a winner, now all he needs to do is to refund the money to us sincerely without doing all those unnecessary thing to make the process harder.
The internet is such a big world, and his name and reputation will be attached to him forever. He may disagree everything and keep the money inside his own pocket. But his reputation of the whole Stenning family will be all gone. And remember, no matter where he goes, Karma will follow him. We may lose today, but he will receive the ‘return’ in the future.
Many people has been giving up their job just because of his own self-claimed make money strategy which is obviously not working at all. Some even borrow money from friends and invested in his company Dollar Rose with all the trust placed on his shoulder and now what happened to that company? –> Offlined
If he still has a little bit of kindness and sincerity, I think the last option for him is to refund everyone and honor his word.
he,s a wiener indeed. lol
hi guys..just would like to share what shaun replied to me after i’ve sent him a reject notice. i don’t get it did the 40% of clients read the RA carefully? or they were too panicked not wanting to miss the deadline.
We have provided you a very simple and easy to follow refund process for our clients. Over 40% of clients have been able to complete the agreement with no issue.
It is our responsibility to provide a refund agreement which we have and as evidenced by the amount of people who have successfully completed it the agreement appears to e fine.
Please note that if you are to take further action that we reserve the right to have our court costs covered by you should the court revert this back to the initial agreement.
The moment we have over 50% of clients who have executed this agreement your standing of the agreement being unreasonable will have no merit.
Let’s just make this simple u can get the refund once you complete the agreement
Shaun
First of all, does Shaun have any proof that 40% agreed to his deed of release? He always boasts eg “THE BEST OF THE BEST IN INTERNET MARKETING” , “Author of many books (real BullShit)”,”We guarantee you (MASSIVE BULLSHIT)”..etc Secondly, even though most of the people hastily agreed to this agreement, that does not mean the rest HAVE NO CHOICE BUT TO FOLLOW SUIT. That is simply another empty, arrogant threat (again) by this guy. Do not listen to read his threats anymore. Go for the united movement and slap him once and for all. Bring him to justice and make him think twice (or thrice) before he writes such emails …
Attn: Mellypopp
40%? My BS detector has gone waaaaaaaaay off scale.
Shaun has been saying a lot of different things to a whole bunch of people who sent in the same rejection letter. Why? Why not a standard response?
You don’t have to be an Einstein to realise that this is a disinformation campaign being employed by the master conman, yet again!
Did you, for instance, know that Clarence Chew (from Taiwan but one of Shaun’s henchmen in Malaysia) has been a rather busy beaver these days, practically working overtime to convince the innocent that Shaun’s agreement is the best thing going for them?
What a bunch of clowns these are!
Do not listen to any Country Managers especially those that are still in good terms with Shaun, Matt etc.They are HOPING for miracles to happen…that Shaun will resurface in the near future and they want to be in his good books. Pity – cause they still do not realise this guy was never being fair (and will never be) to them. I reckon every twalk refund team in each country has their own list to contact other victims? Unite and send message to the others in skype etc with links to this blog…that will alert them a bit.
Anyone know where is this Armidale Operations Ltd from? I searched Australia ABN Lookup (http://www.abr.business.gov.au) and found no company under this name. Any idea this company registered in which country?
Try Seychelles ..
?? What is Seychelles?
Seychelles Island..that is where his companies are registered…for tax purposes.
The best people to ask this question would be Success Resources Pte Ltd, in my opinion, as they are Shaun’s business partners. They can’t claim they don’t know who they are doing business with now, would they? Time to call it a day. Good night!
Permission marketing ground breaker and visionary Seth Godin has a message which applies to the situation Shaun Stenning and his cohort find themselves in … and would do well to pay attention to …
The worst moments are your best opportunity
That’s how we judge you and how we remember you.
You are presumed to be showing us your real self when you are on deadline, have a headache, are facing a customer service meltdown, haven’t had a good night’s sleep, are facing an ethical dilemma, are momentarily in power, are caught doing something when you thought no one else was looking, are irritable, have the opportunity to extract revenge, are losing a competition or are truly overwhelmed.
What a great opportunity to tell the story you’d like us to hear about you.
—
from Seth’s blog. Link: http://sethgodin.typepad.com/seths_blog/2011/03/the-worst-moments-are-your-best-opportunity.html
Good one!
Success Resources claiming ignorance about Shaun’s refund offer, the sudden mad scramble by Shaun and his henchmen to confuse the ignorant with more BS, and of course, the upcoming pitch by Shaun himself, all point to their utter desperation. Day by day Shaun is coming across like a tiny tinpot dictator. We have a Jasmine Revolution of our own going on here. LOL!
“Day by day Shaun is coming across like a tiny tinpot dictator.”
Well, as I have said, we each get the reputation we deserve, eventually.
I can’t help thinking that If Shaun et al were to really engage in the refund process with clear and uncomplicated communication (instead of the one-sided and overly-complex documents he’s offered) things would go better for him.
Claiming the high ground, as he appears to have done (‘I am taking the winning path today’ etc) while making out that his customers are too simple to use an obviously unsatisfactory product (‘the main [issue] being that it was technically too advanced for the users of the product’ pah!) — and using hostile, disrespectful language only makes things worse.
All that said, I think the twalk refund seekers are facing a case of
What are his true colours? We’ll see. – Peter
Well said, Peter..
He always made everyone else sign complex agreements with tight deadlines but he himself NEVER fulfill the terms. And..he never return the copies of signed documents where HIS signatures are there to be seen. The idea behind this is to protect himself from any potential lawsuit because we cannot prove that he agreed to the very same agreement that he passed to us to sign! What a sleazy guy! This happens to ALL AGREEMENTS that involves him.He made us think that his business is legitimate by giving us agreements filled with mind-boggling legal terms, set a tight deadline so that we sign and send to him ASAP and then completely ignore his duty to return us the copies with HIS signature on them.
He has been planning such devious and sneaky tactics the moment he stepped onto our shores.
Proclaiming himself as a person with integrity, respect bla, bla and all that nonsensical bullshit is just an affirmation to everyone else that he is a holy man. LOL..
Now – when the time comes to DO what he claim himself to be ..there it goes again ….the same old tactics that he deployed all this while with the agreements…
This thing with the disastrous twalk program is..it always has problems and the funny thing is…none of the technical staff (as usual , Shaun claimed he employed FIFTY- yes 50 technical staff to maintain it )or even Shaun,Matt,Ian knows about it UNTIL the clients complaint about them.. We were so fedup with the downtime that we ignored working on it, and then only informed them weeks later…ONLY THEN THEY REALISE IT WAS NOT WORKING despite them claiming they were making big money out of this very same system that has been faulty all this while.
That set us thinking – if he was making big money out of the system themselves , surely they would realise it much earlier than us? Clearly, they were taking us for a ride.
Shaun only want to make it simple FOR himself!
Has everybody mentioned as 40% ( I dont believe it…) checked wt their lawyer about what they are signing?
He mention 1/3 of the refund payable within 30 days AFTER signing the Deed, and then put ridiculous terms (to protect himself only!) and then never say anything WHEN the other 2/3 amount to pay to eveyone.
He also say that he reserve the right to have his court costs covered by us, if we go to court. Who is he to ‘reserve’ this?!.
So people, Shaun doesnt look like he is sincere to me!
Thank you Ticktoc, TRT and you Peter for helping us…
“A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing. – George Bernard Shaw” …from Shaun’s comments on his facebook ..
@Shaun – making mistakes is one thing…being sleazy and devious is another… You are NOT MAKING MISTAKES…YOUR CLIENTS ARE…for letting you abuse the trust they placed on you
@scammed. Yes I agree.
Bless George Bernard Shaw, but his quote reminds me of Leonard Cohen’s line:
The dealer wants you thinking
That it’s only black or white
Thank God it’s not that simple
In my secret life.
We all make mistakes, of course. All the time.
It’s not mistakes or nothing.
It’s false to suggest those are the only options.
And it’s how one ‘puts right’ the effect of one’s mistakes on others that matters, too. – P
making money is easy. haha. for shaun only.
Hi Peter,
I agree with Seth Godin. The ultimate test of one’s character will be that which tests one’s mettle !!!
To quote a local proverb, (sorry i am translating here): “Real Gold is not afraid of furnace fire” = meaning however bad the situation is, as Seth has described, one still can pass with flying colours if one has the real skills, virtue and strength to see it thru !!!
Hi Horse Trader
I agree with you “think locally, act globally as ONE !!!
KL Kat
Found something interesting…
First, check out this site: (enter captcha if you need to) http://dawhois.com/domain/twalk2support.com.html
You will find the registrar information about the official Twalk2 website…
Domain name: twalk2support.com
Record created on: 2010-01-30
Record expires on: 2012-01-30
Registrant Contact:
SS&SJ Services Pty Ltd
Stephanie Stenning
The Bolam Centre
238 Howick Street
Bathurst NSW 2795
info@surefiremarketing.com.au
So you know there is another address….
Next, check out this site, The listing was updated on Mar 02, 2011
http://www.realcommercial.com.au/property-offices-nsw-bathurst-5523109?idir=1&ret=commercial-real-estate
Click on the 3rd image to see what’s the company name on the Glass.
Hmm… interesting.
Great! Now we know it has been staged all this while…fake address..from the moment the domain was registered..another act to avoid detection…by a so-called Internet Marketing Guru..what a shameful act!
[Comment: @scammed: No, you’re being too harsh with this interpretation IMO. I don’t believe you have a foundation to construe this as a ‘fake address’ or an ‘act to avoid detection’. Businesses change and move office, phone numbers etc …. and website domains are grabbed/registered in entity names that are available or make sense at the time. – Peter ]
At the first Phuket event, Shaun brought a guy in from New Zealand who helps with hiding your money off-shore, and they also make sure you pay minimum tax as possible. I can’t remember his name, and probably a good thing too. I remember his firm also handles security for wealthy people who travel to countries where kidnapping and the like is common. So mentioning his name probably wouldn’t be good for your health.
Interesting. Thanks for sharing.
I’ve seen ‘low tax strategies’ using offshore entities etc come back to bite some investors in the backside — usually when they can least afford it!
At the very least such structures are a flag to one’s domestic tax department to pay a bit more attention to one’s affairs.
Hi all
Just to inform all refund seekers here that I have personally spoken to the person in charge from Success Resources (Singapore) with regards to this issue. He said that his management and the local legal advisor will be having a teleconference with Shaun Stenning and his legal partner on resolving this issue tomorrow, 12 Mar. I have also make known to him about this website.
Hopefully, we will receive good news from him after the teleconference.
Another note from Success Resources (Singapore) that we are not to sign the agreement that Shaun has initially posted on the Support Blog. The deadline is not that crucial compared to the content of the agreement.
@Meow, do you mean Success Resources (Singapore) suggests us not to sign? Or they said they themselves will not sign?
JH,
SR has suggested us not to sign as the content is not to our benefit. However, am wondering are we going to submit the “rejection of your release agreeement” to Shaun individually? or is Peter going to be the representative for us? as Shaun has clearly indicated that he would prefer us to nominate one person to be our refund seekers representative.
@Meow, I see. So SR as one of the party of the agreement also don’t want to sign on that, and suggest us not to sign too. And I wonder, with only our own signature, will that document still valid?
So far what I did is reject the document and send to Shaun individually. He also asks me to find a representative, but no one want to represent me… lol.
Not sure how is Peter going to handle this. Any idea though?
Hey Meow and JH. Think for a moment! Could Shaun Stenning unilaterally drag Success Resources into this mess without their permission? I doubt it very much.
It is my opinion that these cheats did not expect to receive such a unanimous reaction from their clients. And now they are playing games. Games only to create confusion. Keep your eyes on the ball!
Meow, have you already rejected Shaun’s offer on the basis of this recommendation http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-7170 ? If so, then Shaun may have sent you one of his many template answers. Right? You may then either want to approach TRT for representation or advice, or you may want to patiently wait for further instructions. There is a lot of work being done behind the scenes, details of which cannot be openly disclosed at present due to its sensitivity. This all works on the basis of trust.
JH, I think Peter can play the part of the mediator after TRT Singapore, TRT Malaysia, TRT Taiwan, TRT Hong Kong etc. come together as one solid group. As individuals, it is up to us to empower ourselves and each other. Let’s make this happen!
I am personally enthused by the increasing numbers of people who are outright rejecting Shaun’s agreement and asking him to redraft it. This in itself promises to be a good beginning, regardless of Shaun’s replies. Stay tuned to this channel!
Please see my reply to Meow today in an earlier part of the thread:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-3/#comment-7592
It seems to me the role or otherwise of Success Resources and TDW etc are important to the resolution of this.
Judging from some recent comments, the willingness of Shaun Stenning’s Asian promoters to refund his clients the commission the promotors [presumably] ‘earned’ on sales of the twalk product has NOT been confirmed, despite the implications of the ‘Release agreement’ that the three parties (client, Shaun Stenning’s entities, promoters) are in agreement.
What a mess.
– Peter
after so much talk, so what is what now? Today is the deadline already.
Hi,
This is in response to Peter.
As to whether Shaun agrees to Peter being a Mediator to see that the changed Terms are FAIR, TRT MY has not yet communicated this to him.
We are at the moment in discussion with people in other countries who are WILLING to come together and work under one umbrella, as suggested by many in the blog above.
TRT MY
twalkrefund@gmail.com
Hi TRT MY
“we Taiwan agree to work with TRT Malaysia’
i sent shaun another email today letting him know of my firm stand to reject the release agreement, and this is what he replied to me. guys, we have a long way to go before this is finally over. shaun is never gonna give up easily. even after stating exactly what is it about the RA that we disagreed, just like what he wanted us to do, he still refuses to admit it after all that the RA is basically pure bias.
REF: ARMRESP 01
WITHOUT PREJUDICE SAVE AS TO COSTS
To Whom It May Concern:
Subject: Twalk Refund Rejection
I refer to your correspondence regarding your rejection of the Twalk Refund Agreement and Related Statutory Declaration. While we acknowledge your rejection of the agreement on the terms of “unreasonable and bias” we wish to make the following statistics available to you:
A) The Release Agreement and accompanying Statutory Declaration was drafted in consultation with a dissatisfied twalk client prior to it being circulated.
B) 117 parties prior to the agreement being circulated executed the Release Agreement and accompanying Statutory Declaration.
C) The Release Agreement and accompanying Statutory Declaration has been executed by all clients seeking a refund in the following countries:
a. Australia
b. New Zealand
c. Indonesia
Based on the above statistics and the current level of Release Agreement and accompanying Statutory Declarations that have been returned we believe the agreements to be reasonable.
With regard to the agreement please note the following:
A) The parties to the agreement are a direct reflection of the parties to the existing sale contract agreement between you, the client, Armidale Operations LTD and Success Resources LTD.
B) The agreement is based on Australian Law as the sale contract which you executed was based on Australian Law. Further to that the refund policy, terms and conditions and privacy policy which you agreed to were governed by Australian Law
The rejection of the agreement and accompanying document is based on you, the client, stating you have executed the agreement with Success Resources LTD only, when this is not in fact the case.
We re-interate the offer we made previously via email and the twalk support blog and look forward to a peaceful and quick resolution.
Regards
S
What a load of rubbish trying to highlight so called “statistics”.
A) Is this a joke he drafts the RA with only one dissatisfied client? That client could be highly intimidated and also has no law background and has no choice but to accept your conditions in order to get his/her refund. Even my son would have to agree to anything I say just to get a Transformers Toy.
B)Dare to say out the figure somemore. Only 117 from 3 countries signed your RA? Ooooo. Big Deal. What a shame dude. Does this mean the rest of the ppl from Malaysia, Singapore, Taiwan, Hong Kong agrees to be chained and muffled by you? Are you stupid?
I have some statistics here too.
A) Your product failed to function 50% of the time.
B) 99% of your clients are unhappy and dissatisfied with your products.
C) 0% of your promises made on stage was realized.
D) 100% of participant’s time was wasted by you.
.
[snip]
[@Shauking: I’ve snipped your last comment. There’s no need for that, despite your frustration. – P]
Hi Shauking,
On part A, I agree with you. “in consultation with a dissatisfied twalk client” One client ?
So he expect us to blindly agree to HIS terms based on that ONE client and prove himself to be the Mr. Goody Two-Shoes – with all that !@#$% terms imposed ?
Hahaha, my lawyer friend laughed and mocked at the TERMS given by Shaun! I think I will hire him !
On part B, I believe the numbers mentioned are ALL Indonesians. Otherwise, why are the Indonesians sooooo quiet now ? At least TDW have paid out 50% to them – so my Indon Phuket buddy told me !
On part C, I really would like to speak to the Aussie and N. Zealander – if they have really did receive their 100% refund. Show yourselves !
@ Mellypopp & Shauking & pissed off:
I can understand why you might find the ‘facts and figures’ quoted in that note from ‘S’ somewhat implausible.
The twalk2 support blog being ‘offline’ is certainly not a good look for an internet marketing expert. Has any explanation been offered for this state of affairs, as far as you know?
– Peter
There is absolutely NO explanation for the twalk2 support site being offline. Shaun would have sent us emails because he has our emails…that is so typical of him.Whenever there are troubles, he just disappear into thin air and hope everyone would forget about it.
What a stupid assumption..
I wonder how the conference between SR and his legal team went?
Any results?
and the retweet.com site which was the basis on which Dollar Rose 1 investment was about..has changed to videoclickaction…and no news about this too..from Shaun..what the heck is going on?
i’m an aussie. i haven’t got any refund yet.
Go for Success Resources or the event organiser that invited Shaun!
[…] fixed return of 100%’ aspect — but from some of the 300+ comments in the ‘Is this how Shaun Stenning handles a request for a refund?‘ thread, and the non-functioning Dollar Rose website, one is entitled to wonder, don’t […]
The Hong Kong chapter of TRT is now officially formed.
Our objective is simple: we seek 100% refund from Shaun Stenning and Success Resources, for all expenses incurred for the Twalk program, with no further delays.
We believe that the objective of the chapters in Malaysia, Singapore, Taiwan, and elsewhere are identical, so we in Hong Kong are willing to work with our overseas colleagues.
Needless to say, due to jurisdictional differences, there might be slight variances in our approaches towards meeting this objective. However, there should be no doubt whatsoever in the minds of Shaun Stenning and Success Resources that, with us all willing to work together as a team and with the law on our side, our objective will be met!
Lastly, we are touched by Peter Aranyi’s acceptance to mediate between the parties, and thank him most sincerely.
TRT Hong Kong can be reached here: refundhongkong@gmail.com
Dear TRT HongKong & TRT Taiwan,
Welcome aboard!
To keep everyone informed, TRT MY has provided Shaun Stenning today, with the details of our lawyer, as requested by him – to negotiate on the Terms of the Deed of Release and Termination. The ball is now in his court. Shaun is to initiate negotiation communication by 25th March 2011.
Peter has graciously agreed to play the part of a Mediator with our legal advisor present.
Like what TRT HongKong has written, we may have different approaches to getting our money back but rest assured, our mission is unified and one of the same.
TRT MY
Truly it is a shame … the TWALK programme is a failure.
I cannot see if this programme has benefitted anyone …..though.
Are all the TWALK students still cashing on the TWITTER CASH MACHINES?
NO more right?
God bless
@Angie-
IT NEVER WORKED IN THE FIRST PLACE! The magic show was JUST A MAGIC SHOW..
Shaun showed he can make money within less than 1 day but when we do it…ZERO INCOME!
And all he mentioned is the twalk is “TOO TECHNICALLY ADVANCED FOR USERS”…that is BULLSHIT…when on stage, he told us…MAKE MONEY IS EASY…..
I am advised that this will not work in all countries – but if you paid for this scam on a credit card – please approach your CC company for a refund. Certainly in the UK and NZ you can make a claim. The Credit Card companies guarantee your purchases. You will probably need to provide details of you own attempts to get a refund, and details of why you feel a refund is deserved.
You can also ask for a partial refund if you feel that some of the service was provided – this is something I have done in NZ twice now and got my money back inside of a week. Both of these were for much smaller amounts than you are all talking about. Over the years I have probably had about 10 credit card refunds actioned.
Please note: I have never been involved with any of this (I would never buy anything off anyone who claims to be trustworthy just because they believe in “god”, especially when evidence already suggests they are not.) – I just have friends who were scammed, and I have a personal interest in good budgeting and money management – which includes getting refunds on substandard goods and services 🙂
Hope that helps – and good luck to everyone!
“(I would never buy anything off anyone who claims to be trustworthy just because they believe in “god”, especially when evidence already suggests they are not.)”
Yes, it’s a warning sign fersure. 😉
Thanks for your comments. – P
There is a lot of talk here. Geekuni went “ping” after a number of refund requests. Stenning has for some reason “put his neck on the line” (my words!!) by offering refunds (whilst, I note, stating that Success Resources were NOT involved in the refund process (without explaining why)). I suspect there is a reason for this – his vehicle will not sustain refunds, it will fold, and he will walk away unscathed. The punters will get nothing – again. My suggestion is this. Success Resources are a substantial company. They have “plenty to lose” by lost face and potential lost contracts with VERY big fish they promote all round the world who might like to read about SR’s involvement w Stenning. If there is a way to bark up the SR tree, then personally I would strongly recommend that that is the chosen route.
Clients who paid with credit cards should have protection (in UK, Aus, and NZ, I believe, but perhaps not in MY (no idea, sorry about HK VN etc – anyone got any ideas?). Again, Visa has FAR better resources – claim from them then run away! Forget barking up Stenning ‘cos I suspect you will get nothing even if you win…. The authorities can be notified, for sure, but take your money claims somewhere where you stand SOME chance of being paid!
If you claim from the credit card, then they will take the money from whoever had it (be it the promoter or Stenning) anyway. They have more clout in getting it!! It’s a FAR easier route – quick, clean, easy.
Me? I MIGHT have been amongst you – I beta-tested snipr (in the last month or two before launch), but railed at having to keep paying out for credits, and didn’t like the lack of control that snipr demanded, so I never ran w it in the end. I have experience of the finances of events, however (the promoter usually takes half of the sales from stage, hello SR, hello Let-F-us). I also have carved out a bit of a track record in UK in the last year of getting refunds for unhappy IM clients.
Who are the contracts with? If they are with the promoters, go for the promoters. It is they who hold the contractual liability anyway – an action against Stenning would fail if he is not the contracting party.
Good luck to all, but take the helicopter view – who is the contract with? Who has the resources to pay me? Who has the most to lose? What is the easiest route? Go for the big guys then let the big guys go for Stenning to recover THEIR losses.
Thanks for sharing this Sue. ‘Helicopter view’ is the way to go, I agree. – P
Go for Success Resources by all means!
For Malaysia – you can lodge complaint to Konsumer Association,
and at the same time go the the Success Resources office and discuss with them.
Being a SNIPR client, Ian Naylor has sent me an email explaining his side of the story…Vince has distanced himself from Shaun after being conned for 9 months. Being a logical person, I trust anyone who is not on Shaun or Matt’s side.
[Comment: can you send me the email from Ian Naylor, please? At the email address here: http://www.thepaepae.com/about/ Thanks, Peter.
Update: OK. Got it from someone else. – P ]
Peter – what do you think of Ian’s email?
Please comment
Dear Unsatisfactory Snipr Purchasers in Malaysia,
The Snipr Refund Team of Malaysia (SRT MY)is now officially formed.
Those who are pursuing refund, do write in to SniprRefundMY@gmail.com
Meanwhile, good to share with us of your unsatisfactory experiences on Snipr.
Do spread the words around of SRT MY.
SRT MY
SniprRefundMY@gmail.com
Dear Snipr Purchasers in Malaysia,
To update everyone on the current position of SniprRefundMY, another collecting agent in Malaysia – Lagenda Creative Collection Sdn Bhd, has asked those Clients whom purchased Snipr.pr under Lagenda, can go back directly to them on the Snipr Refund.
If you have friends whom you know who determine to seek for Snipr Refund, pls get them to write in to us.
Regards,
SRT
At least someone is willing to take positive action and willing to be responsible …..good job to them.
Leng is another one to be wary of! She has not replied or responded to anyone regarding Snipr Refund so far. And has deleted those in her Facebook friendlist (if you’re on her list, approach her on this and see what happens – poof, you’re gone, in an instant)!
In Johan Stenning’s pathetic list of friends, there are only 10 people. Leng Lagenda and Eric Cheah are 2 of the 10!
Peter, is there a better way to approach Snipr Refund? SR can’t do a thing about it as the $ went to Lagenda (the Snipr event was conducted outside, nothing to do with SR).
It’s pointless contacting Leng.
And SniprRefundMY has disbanded due to lack of volunteers.
Thanks.
Report to FOMCA if you are a Malaysian.
I concur thoroughly with phuk-et! Lagenda ( Leng or Eric Cheah) has not bothered to reply my e-mails or phone calls. It’s very clear they are trying their best not to own up and be held accountable for promoting a screwed-up program like snipr. At least SR did the decent thing.
I, like many other people who signed with Lagenda are left hanging dry servicing our credit cards while these crooks go on with their lives fleecing more people.
One thing’s for sure, their lies will surely catch up with them as it has done with SS and I can’t see how these people can be in business for too long with a badly tarnished reputation.
For your own sake Lagenda, do the right thing now and keep your word to refund!!
Hi,
I’m one of the MY suckers who purchased both twalk and snipr. Am sick of paying my CC still even though twalk has been closed and snipr also not living up to it’s promise. Is there anyway that I can stop the CC company in MY from continuing to bill me for these purchases (12-month interest free)? I have paid about 50% up to now and really feel sick paying for something that’s dead(or almost in snipr’s case).
Hope someone can advice me on the process if you have done this before.
Thank you.
I’m a victim in Singapore. I just called Success Resource in Singapore asking for refund, their representative told me that they are coordinating a refund exercise and will make the effort in refunding only if our dear shaun pays them. That is all they can do.
This is my thoughts:
Do you think Shaun is so kind to make full payment to Success Resource for full refund to all victims?
Is his divorce a way to hide all his wealth so that he can declare bankrupt later and avoid all legal liabilities?
Now do you know why he choose to flee from his own country and stay in Phuket, MILES away from his own country?
Why are those country ‘mentors’ so darn stupid to believe his Twalk still work when I realise in my first day of course that nobody is making money at all?
Finally, do you feel so naive and stupid for being conned by an con-artist in a 1 hour of sales presentation?
If SR said such things, we are wasting our time. They just pass the buck to Shaun who pass the buck back to SR. I’d say we just go direct to whoever the collecting agents are…Success Resources.
We pay THEM and not Shaun directly for twalk, snipr and licensee.
If you are a Dollar Rose investor..then good luck to you..I doubt you will ever see your money again.
“they [Success Resources] are coordinating a refund exercise and will make the effort in refunding only if our dear shaun pays them.”
It looks like this may have advanced a bit further — see this post:
http://www.thepaepae.com/shaun-stenning-twalk-refund-seekers/15714/
http://www.facebook.com/permalink.php?story_fbid=113626188719604&id=110237402391816
Dear all and Peter
I need all the members leadership to mail me that i will give you our lawyer suggtion ,and only i have mail just HK and MY so i need to get more other contries to work together so please mail me.
refuntw@gmail.com
Hey…Shaun mentioned the Dollar Rose investments were doing WELL..
Dollar Rose 1 which has been using retweet.com has been changed to videoclickaction site..and now it is near to May 2011..the Dollar Rose 1 was launched in March 2010..No news from Shaun to any investors at all..wonder what happen to the investments – hidden in some offshore bank accounts somewhere in Seychelles?
All, ex Indonesian Twalker Announce A War Against Shaun ‘Coward’ Stenning”.
We already agree on settlement, and then Shaun gone with the wind. Real Coward !!!
Let’s write our demands on PetitionOnline.com
@Coward Stenning – if this is really what happens, you better get legal help to chase these people
TRT MY is working together with the TRT TW and TRT HK Counterparts, while the Indonesians are on a re-tweeting spree – http://twitter.com/?q=shaun+stenning#!/search – presumably, after being duped…’AGAIN’ by Shaun Stenning, for signing the RA?
Dean Leftus was supposed to meet some NZ Snipr clients to prove that he is making money from his SNIPR sites.and after weeks of planning…here is his “legal reasons” for not turning up….It makes you wonder what kind of person he actually is?
http://www.facebook.com/maggie.vickers1/posts/110048912411009
[Comment: I can’t follow this reference without being Maggie Vickers’ FB friend, so can you summarise these ‘legal reasons’, please?]
From Mike Sniper Reeves comment in the link above…
“He has asked me to let you know the following with regards to the meeting I was going to have with him this week, I quote: I have been legally prevented from making any comments of any kind about SNI.PR or its performance until “current and pending” legal action is complete. When I am able to, I will reschedule our meeting. I am happy for them to email me if they want any confirmation or clarification of this.”
Seems like it will take a loonnnngg time before the “current and pending legal action” will be completed.
who is “Sammy Sniper ” ?
Ian Naylor, if I’m not mistaken?
Peter, what’s your advice for us to get back our FULL refund? Life goes on for Shaun Stenching and his stinky gang. They act like nothing’s happened! Whilst hundreds of peeps are thousands of dollars poorer. There must be something that can be done, collectively?
Get your local consumer protection authorities involved. File a formal complaint. And tell your friends to do the same. – P
If you are a Malaysian…go to FOMCA
Hi Guys,
Here’s the response I got from Leng Lagenda when i did manage to speak to her. Get this, she said that she never earned any money from the snipr sales. 100% moneysupposedly went to SS ie she doesn;t make 50% of sales as SR does. …..i don’t beleive this especially since my cc is still billed to lagenda…. makes me wonder if she must have alot of cash to pay SS upfront and then collect from our cc? anyone else heard the same fairytale???
She also told me that she never agreed with SR to offer any refund and claims someone from SR started the rumour. Also told me that she has been trying unsuccessfully very hard to get in touch with SS.
Boy, what a mess…any ideas how to push for the refunds???
Thanks for sharing your experience. It seems a number of Shaun Stenning’s former confederates are expressing their unhappiness and dissatisfaction with their business arrangements with him.
He does seem to be a silver-tongued salesman, doesn’t he? – P
If you must know, this eric cheah is still in close contact with Dean Letfus (if you are in eric’s facebook). Was even in the vietnam seminar. So i doubt everyone is distancing from everyone else (if you get what i mean).
I actually attended one of Shaun’s seminar (got invited by friends) which included Vincent etc.
Never bought into their schemes. Immediately it sounded outrageous and very expensive.
But i noticed that those that were at the seminar were not internet savvy so its no wonder alot of them got “influenced”. If you have been online for a long time, then you can tell that easy money is not that easy to earn after all. And you will be able to sniff the “real” deal from the too-good-to-be-true.
I’ve been following this thread for a while since the seminar and i really feel for those who’ve gotten themselves in this situation.
All the best and spread the word so that other unsuspecting people don’t land in the same troubles.
[…] twalk and snipr internet marketing schemes and Dollar Rose ‘investments’ (see Is this how Shaun Stenning handles a request for a refund?) Dissatisfied and disillusioned ex-customers are apparently in no uncertain terms warning the […]
Hi Peter
Thank you for hosting this discussion and your, as well as everyone’s advice is very informative and interesting.
I am embarrassed to admit I have also been scammed, an expensive lesson indeed. This doesn’t mean get over it and move on…Everyone deserves an answer and our money back, naive, maybe…
Are there any Australian x Twalk users also seeking a refund?
@Sydney refund seeker: Welcome along.
It’s a balance, isn’t it? Not letting ‘operators’ like this off the hook, but not throwing good money (and energy) after bad …
Have you approached the promoters of the ‘seminar’ at which you were sold the defective/not-fit-for-purpose ‘product’ and asked for a refund?
Some Australians have reported success through that channel.
Let us know how you get on. – Peter
Yeah go for it! The Malaysians, Singaporeans and Taiwanese have got their twalk fees refunded by the organiser of the event.
Nothing to lose….
I have left loads of messages and still no reply to success resources. I’ll drop into their office and hopefully gt some answers. The promoters should hold some accountability for the speakers in their seminars, at least check the credibility of their speakers.
Thank you Peter and scammed, i’ll keep you posted….
btw….Are there any Sydney siders with success stories, or a collective movement in Australia seeking a refund?
Is there a Success Resources office in Sydney? I didn’t know that …
re Aussie refund movement … see Dragonshead’s comment here: http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-2/#comment-6632
He gives an email address. – Peter
Hi Peter,
I got my refund, the full amount. I finally got through to the event organiser, sent them the required details of payment, refunded straight away. I can’t believe how easy it was, all within a day. I spent so much time chasing Shaun Stenning around, I should have looked at it from a diff angle.
A lesson learnt from this experience. Goodluck all and thanks again Peter..
Kind Regards,
Refund seeker no more
Great news. Well done! – Peter
F-U-L-L AMOUNT from Success Resources?
We only get 50% which is the portion that Success Resources gained from Shaun’s crappy product…
Please share with us how you did this
Hello Sydney Refund Seeker,
I am in the same boat as you in Sydney. Seems like his emails are all disconnected, including Dollar Rose. If Shaun is a winner, he should admit his mistakes and apologise to his fellow clients and send us partial refunds for the failure of his Internet Business. He is losing face in in terms of trust if he just runs off with our money. I think Asian clients have already start up an email group (and Facebook Page) to hunt down Shaun’s refund.
Cheers,
Edward
[…] twalk schemes were hyperbolically promoted at something like this? (See how that worked out here: Is this how Shaun Stenning handles a request for a refund?) This event looks to me like a similar two day sales fest for get-rich-through-the-internet […]