A heartfelt comment recently on an earlier thread suggests a mass rebellion of dissatisfied customers in Shaun Stenning‘s Twalk ‘internet marketing business’ in Asia. (Sometimes they use the brand ‘Snipr‘, I believe.)
Shades of the Geekversity train wreck which saw demand for refunds sink that um, ‘enterprise’ with a AUD $5.5million loss.
This smooth-talking itinerant salesman’s quick-and-easy-riches-through-the-internet sales pitch was assisted and sometimes delivered by his business partner, local-spruiker-under-pressure Dean Letfus.
In hyperbolic marketing materials for the ‘online cash machines’ (cough), Dean Letfus was described (a bit like a professional wrestler) as ‘little known internet marketing expert (splutter) Mr X‘.
Questions:
- Could the wheels be coming off the snake oil wagon train?
- Are there any guarantees in this er, ‘operation’ — personal or otherwise — that the customers can rely upon? (It would be nice to think they stand behind their ‘product’.)
- Or is it true they routinely blame the customer’s ‘mindset’ and ‘loser mentality’ for a demonstrable lack of success?
But look how pretty, and soothing, the page notifying the [allegedly] hundreds of ‘rebels’ in the ‘refund movement’ of the cold, hard facts is.
YOU ARE IN MATERIAL BREACH OF YOUR CONTRACT PLEASE CONTACT shaun.stenning@dollarrose.com TO RESOLVE IMMEDIATELY
See?
On the stage, he [Shaun Stenning] said that user does not need to do anything but celebrate. But after you purchase, there are months of webinars that never come to end. Zero result after one year of education. His Country Manager in Indonesia and All technical Support’s Twalk Account also with zero result.
Now all his client from Indonesa, including his technical support demand him for refund. Hongkong clients already have successful refund movement on March 2010. Right now this Taiwan clients also start to organize refund movement.
Oh dear. The perils of hyperbole.
Happy for you to contact me Peter so that you can provide a factual representation rather than “hyperbole”
Shaun
Hi Shaun.
Please feel free to post what you can to clarify the situation here. – P
The Paepae to shaun.stenning 13:29 (0 minutes ago)
Hi Shaun,
I’ve just seen your comment:
Go ahead and lay out the facts as you see them…
regards, Peter Aranyi 20/11/10
Dear Paepae,
That’s true about your article. We don’t get result like he said in last year. I also one of the victim of TCM product. I don’t get result as he said and I’m disappointed. We still effort to get refund.
Dear Peter, [NAME REMOVED AT COMMENTER’S REQUEST] here. Can you help me to delete the posting under my name ( [NAME REMOVED AT COMMENTER’S REQUEST] ) about Shaun and Twalk? Cause Shaun will refund the money of Twalk. And please remove my Twalk web screen shot above cause I don’t want Shaun think that I send the screen shot to you. I don’t know who send the screen shot of the web so please remove it from your wall. Please I need your cooperation about this. If you still want to show the twalk web, don’t use my twalk domain. You can use another domain if you want but don’t use my domain.
Thanks
In response to your request, I have removed your name and blurred the website on the screen shots of that Twa.lk website error message. I took the screenshots myself and anyone visiting those sites by following the links provided in other commenter’s posts can do the same thing today.
Good luck with your refund. Let us know how you get on with it. – Peter
The post which prompted this discussion:
http://www.thepaepae.com/shaun-stenning/3777/comment-page-1/#comment-3082
Shaun Stenning’s response (emailed to thePaepae.com):
[Comment: (1) Not sure I see the link between a customer asking for a refund through the wrong ‘course of action’, ‘mechanism’, ‘process’ or ‘path to a refund’ and disabling their websites?
(2) “we have outbound contacted Indonesia clients last week” … How many have you contacted and disabled?]
Another response from Shaun Stenning (The disclaimer is longer than the message!)
Any thoughts/comments from those involved? – P
PS For the record, Shaun, I don’t accept your communication on the basis that “Recipients must not make defamatory statements …”* How ludicrous to put that nonsense in a disclaimer! It’s almost in the same class as an [alleged] Matrimonial Settlement attempting to gag [ex Spouses] from Facebook comments.
http://www.thepaepae.com/facebooks-tentacles-now-part-of-divorce-settlements/12246/
At least in that case some money changed hands.
UPDATE: * whether a statement is defamatory, or not, is decided by a court, by the way. Not a bush lawyer.
Now here’s a smart person doing some due diligence.
Not just a Google search but asking an online community for some advice:
Follow the thread: http://www.propertytalk.com/forum/showthread.php?t=27467
It’s good to see some responsible people (Larry Miles and Xav etc) pointing to research-based opinions like, ahem, mine. (http://www.propertytalk.com/forum/showthread.php?p=235520#post235520)
I put a comment on SS facebook and this statement came out from his customer in NewZealand
Hi,
I am doing Snipr (with a lot of hard work and no results) I noticed your comment and am wondering are you writing with sarcasm or are you totally sold out by Snipr? Just curious as I feel pretty ripped off to date I have spent 10k on it, 100’s of hours and have only $100 earnings from adsense all my sites are now off the radar of google.
I am feeling slightly ripped off trying to preserve with it but finding it hard. Hope it is better for you. Sorry to bother you I just was curious with your comment.
Thanks from New Zealand (name edited)
Had to laugh when I saw this referred to in an article about WikiLeaks’ latest leaks….
Wikipedia: The Secret Internet Protocol Router Network (SIPRNet) is “a system of interconnected computer networks used by the United States Department of Defense and the U.S. Department of State to transmit classified information (up to and including information classified SECRET) by packet switching over the TCP/IP protocols in a ‘completely secure’ environment”.[1] It also provides services such as hypertext document access and electronic mail. As such, SIPRNet is the DoD’s classified version of the civilian Internet.
http://en.wikipedia.org/wiki/SIPRNet
All indonesian client already followed the instruction and shaun did nothing. He sent uncapable person to meet indonesian client and give nothing but threaten to the client about legal action that shaun will take. Threaten is shaun’s gun to cease the demand. Pls just refund if shaun can not deliver what he promised.
re “…give nothing but threaten to the client about legal action that shaun will take. Threaten is shaun’s gun to cease the demand.”
I’m sorry to read that comment.
Threats have been issued before by Shaun Stenning and his colleagues — so what you say seems consistent with other people’s experience:
http://www.thepaepae.com/no-april-fool-dean-letfus-claims-defamation/3319/
[…] a whole lot tougher than itinerant salesman Shaun Stenning’s approach to his aggrieved clients asking for their money back…. um, through the wrong […]
Nice to read the comment about the fact. As one of Tw**k member, I can say that from that my TW..k web, i don’t have good result, there is no much $ juts get only some cent. Do you know almost 1 year I study and learn as he said education+implementation is result. I have done that but there is no result as he promised. So, now I take study course from my local IM. From this study course, I got many knowledge about SEO, minisite etc. I think my local internet marketer system is better than foreign internet marketing system.
[Comment: Commenter’s name removed following this request:
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-1/#comment-3783
Hi Shaun,
You sell a scam with hyperbolic sales technique. On Financial Revolution Event and Global Internet Seminar stage you promised these 2 :
1. Only 3 clicks to get dollar by using Twalk program
2. No action required, only celebrate
You can not deliver what you promised and your customers demand for refund. Instead of giving prove of your live demo is not a scam, and give us better education, you threats your Country Manager in Indonesia. You terminate their contract. You also threats all customers demanding for refund.
Now, you are sending all of your Indonesian clients one on one. You will force them to accept your refund proposal under threats.
You use law to protect your [Comment: alleged] illegal activity. You use threats to stop your customers to tell the truth.
Please stop your threats, your customer only need a proof that your live demo was real. Your customers will resume to implement all of your guide if you can prove that your Twalk is not a scam. It is a stupid decision to follow a scam.
Hi Shaun, you have 3 choices :
1. Please come to Indonesia, and show us your 3 clicks method in getting dollar live in front of us. Please don’t send any other person but you. If you are a gentleman, you will come. If you can prove, we will follow you and stop the refund movement and even we will be your best marketer.
2. If you can not prove, please stop your THREATS. Just send us 100% refund and case closed.
3. If you still threats us, we will publish all of your threats here and tell the world what actually happen and who actually you are. We will publish your threats to your Country Manager and all of your threats to your customers.
Please Shaun, no more games. You may use human law and you may win at court. But there is God that create all of us.
You may win at court, but along the legal process this case will be covered by the press and all the world will know what actually happen and know who you are.
Please just 100% refund and case closed.
You make some very strong claims (against Shaun Stenning) in this comment, and I would like to see you produce evidence to support them.
As I noted earlier, it seems to me Shaun Stenning and his colleagues have a track record of (1) making hyperbolic sales claims followed by (2) widespread disappointment by customers and (3) responding to criticism with half-baked threats of legal action.
So for these reasons I find the reports of a “refund movement” aiimed at the Stenning operation in Asia plausible.
Personally, I would be more comfortable if the critics issued their statements in their own names, however, rather than this “Shaun Scamming” stuff.
Also, it’s important to acknowledge that it is not proven that Shaun is acting “illegally” — such matters are for a court to decide, not disappointed customers. Although it seems to me they are entltled to express their informed opinions and share their direct experience and interactions.
– Peter
Hi Peter,
Shaun always threats his client. If you need evidence, better you ask shaun to proof his earnig on the stage is real. He never share to us payment check from google nor payment check for affiliate commision from merchant. He always show us his own report. His persons already came to Jakarta last month and they could not do nothing.
There are more than 5 thousands attendees of Financial Revolution 2010 in Jakarta that listened his promised on stage. FYI, Singaporean also start to make a movement. FYI, there are about 200 clients in Indonesia and 199 people asking for refund.
Hongkong client already succeed for refund but Shaun lock their mouth with law. I want to disclose my name but Shaun is not a gentleman. He always threats whoever people criticize him on media. If he is a gentleman, as a teacher of his students, he will proof their earning, he will show us the evidence. But what he did was threat and threat.
Not that we do not want to write our real names, but we just prevent Shaun who likes to threaten his victims with lawyers. We really do not want to look for trouble, we just want our money back. When he was selling in Indonesia in February, Shaun demonstrated its software to get the money for $ 20,000 in just 3 days. He also said that this program could run only with 3 clicks. But in reality, what he promised is very far from reality. I once challenged him to prove adsense account, paypal or whatever on the date when he was demonstrating twalk sales in Indonesia in February, but he never wanted, as I had guessed his reaction. “Education + Implementation = Result” is a slogan for him to cover up his [alleged] lies in front of her students.
—
Below example is one of the emails from shaun who likes to threaten his victims with LAW or LAWYER thing :
From: Shaun Stenning
Subject: Breach Of Contract
To:
Date: xxxxday, November xx, 2010, xxx M
Please find attached correspondence from our lawyers
Shaun
If you feel comfortable to do so, please send me the correspondence from the lawyer. – P
thepaepae (dot) com (at) gmail (dot) com
I Joined Twalk Licensee Program after Shaun Spoke on stage that he will provide 5 ping.fm accounts that will produce income $15 per day per accounts.
After my first payment, I saw in my account that Shaun really deliver that 5 ping.fm accounts. The problem was, he was ONLY delivered those 5 ping.fm accounts, but produce not even a single penny. Just sit there, still, for months and nothing happened.
Some licensee member just couldn’t wait no more. They quit the program and got refund. I still won’t quit. Then a good news came, Shaun would give the remaining member their first income (more or less $ 2,250.00 for each member)….but…PAY DAY NEVER COME.
September 2010 was the last time I felt as a Licensee member. A love email from Shaun’s team in my in box said that “LICENSEE PROGRAM TERMINATED”.
Maybe he thought there’s no use to keep the remaining licensee, because we didn’t make selling. I wont sell until I can prove it works with my own implementation by doing what shaun’s said on his weekly webinar.
I’m not trying to blame others. Even members who attended Phuket event, spending more money buying this and that, implementing more technique that they have learned in Phuket. GOT NOTHING in their account (adsense, paypal, you name it..)
I did all instructions, built social arms, blog, grow twitter follower and much more. But after my follower reach hundreds, then AGAIN my twitter accounts was banned. So, start everything back from zero…..Income seems so far away, everyday doing nothing but twalk.
Still need more evident?
[Comment: Thanks for your comprehensive comment. I’m sorry for the delay in your comment appearing. It was tagged spam by Akismet.
This morning, I trawled the blog’s spam folder since I’d earlier missed the email bounce back to an apparent sock puppet ‘Jennifer’ who piped up in defence of Shaun Stenning. – Peter ]
In addition to the above…the so-called promised amount was..(drumroll please…) – USD1098.65! It was not USD15 x 5 twalk account x 30 days = USD2,250..the logic given was – total money generated divided by total number of licensees..
No proof of how the amount was generated. A closer look at the contract (which was very cleverly masked) revealed that the amount was not as promised and written in big letters by Shaun in front of 200-300 people when he was on stage…can you believe it?
[…] floated in overnight — from ‘Jennifer‘, in response to last month’s post “Is this how Shaun Stenning handles a request for a refund?‘ and, oh, she accuses me of insincerity, to say the least: Hi […]
Dear Mr. Shaun Stening.
we,re indonesian people chose to finish this matter with just some nice friendly open discussion.
but your so called “representative” started to bring this discussion into lawsuit thing, which we don,t really understand, n made us really pissed. since when the internet marketing business has its own law n how the hell we even care of that shit? when the 1st priority of ours is “making money from internet”. why would we even bothered to that lawsuit thingy? we just wants our right. Just prove your simple claim when you showed us your $20k in 3 days result with just 3 clicks, or we won,t shut the fuck up.
and 1 more thing Shaun, you can brag all kind of pile shit about how good your program is, about we (indonesian people) didn,t do all the education that you provide to us and you,re the best @ what you do.(scaming people).
But hey,the statistic cannot lie. Matter of fact, we,ve DONE all the education that you taught us, (not to mention the “advance” training that we attended in Phuket that cost us more than $1000 with hotel, girls in Thai, plane, n everything:).)
yes, we,ve done everything incuding your advance training and not even made a 10$ into our bank account. now do u want to accuse us that WE DON,T TAKE ANY ACTIONS? or do you wanna say 100% of indonesian people are stupid??
once again, the statistics don,t lie. 100% people are failed in this program including our lovely Country managers. what kind of money machine program is this?
and the other statistic, can,t you see what happened to Hongkong?? Australia?? how much percentage that people actualy made even a 10$ with a simple 3 clicks? i,m sure Malaysia and singapore are next.
its damn funny when Dean said that “this is the first time we (dolar rose company) have received a mass complain, this is our 1st time we received a negative feedback just from Indonesia.” you know how STUPIDLY funny its sound? yet you used to claim in some webinar that “complain is a part of our business”.
Now probably you can sleep comfy at night, knowing that your asset has been protected by your lawyer, heck u may be feel untouchable by threatening every unsatisfied customers who ask for their demand. but we have a video and some proof that show the real face of what kind the internet marketer you really are. and I’m sure it will cause great damage to your business.
So, unless you do not stop threatening people bu lawsuit, or we can clarify this problem with good intentions and OUR TERMS, you can count on to see what will happen next.
We do not make a sound. but that doesn,t mean that we don,t make a move. like a ninja shaun… like a ninja…
tick tock… tick tock..
Wow. Is this true?
“100% people are failed in this program including our lovely Country managers. what kind of money machine program is this?”
This sounds bad:
“its damn funny when Dean said that “this is the first time we (dolar rose company) have received a mass complain, this is our 1st time we received a negative feedback just from Indonesia.” you know how STUPIDLY funny its sound?”
Dean Letfus?
Hi Peter,
u know, crazy how it sounds, thats the reality. 100% of indonesian people are failed. isn,t it strange how he claimed us that WE DO NOT TAKE ANY ACTIONS in this program?
hell, WE WILL TAKE ANY ACTIONS NECESSARY to bring this con man down.
and btw, of course. there,s only one Dean in their company. 🙂
and just imagine that he really said that with his surprised face. as if it was true that they never have any complaints. ROFLTIP
Yes, Dean Letfus is a very smooth salesman, as I have noted elsewhere.
Your comments prompted me to write this post:
http://www.thepaepae.com/dean-letfus-do-your-homework/12491/
I’d be interested in your comments – P
[…] -delivered twalk & snipr hyperbolic sales pitch have found their way to http://www.thePaepae.com to express their disappointment at the transaction … now. Too […]
Hi Peter,
One question.
When Shaun Stenning agrees to have a Confidential settlement with a mass group of unhappy Twalkers from one country, can he re-tract his refund settlement, after he learns that it was no longer “confidential” … and the next country of unhappy Twalkers start to proceed for refund action?
Well, the cat is out of the bag… I know eventually all Twalk purchasers, regardless of which country (or continent) they come from will start to pursue it, due to lack of performance of the product.
Tell me, if you agree?
re Cat out of bag…
Yes, that’s the challenge the snake oil wagon train faces in the age of the internet.
Word gets around — despite efforts to suppress the bad reputation.
I was struck from my first exposure to Shaun Stenning and Geekversity by the ‘non-disparagement’ clause in their terms & conditions … customers agree they won’t make disparaging statements about the programme or the presenters, despite their personal experience. NZ Property Gurus used the same wording. (Unenforceable, it seems to me.)
Reputation-defending secrecy seems to be the goal. Confidential settlements with unhappy customers didn’t work for Geekversity, and I don’t think they’re working for Twalk or Snipr either.
If, as you say, the hyperbolic promises are followed by “lack of performance of the product” … the end result MUST be a bad reputation — despite the best efforts to blame the customers’ “mindset” or activity levels … to try to keep a lid on the performance issues.
People and businesses develop the reputation they deserve. – P
Quote of the Year (for me, at least)
Many thanks!
A trawl through thePaepae.com’s spam folder unearthed a very comprehensive comment, with a tale of woe, including a twitter account being banned…
Worth reading…
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-1/#comment-3576
I’m not sure if it has been overtaken by events. I received an email from Shaun Stenning last night that said, in its entirety:
“We have refunded 100% of people that have asked
for a refund.”
It’s really crazy that Shaun said
I agree — it IS a bit hard to make sense of that statement, when he also admits ‘conditions’ are still being required. – P
A further email responding to my request for clarification about that, and other matters, read (in part):
You see Peter, his word can not be kept. He said “have refunded 100%” but actually not. He promised repeatedly any other thing and refuse or talk different later.
I am a Malaysian Twalker from Nov 2009. I have started requesting for refunds from Shaun, which he now attempts to get technical by asking “we require from you exact twalk agreement clauses and reasoning for your refund request.”
Do the Indonesian Twalkers need to quote contract clauses of a failed product, to demand for refund?
“The compilation numbers of unhappy Twalkers in MY are climbing, as we speak. Shaun has then sent out a Customer Satisfaction request form which reads,
There will be a collective group of people in MY who will come forward for refund. We no longer are interested in continuing the ‘education’ and freebies to appease unhappy customers.
Will update all developments here.
Latest news ….Shaun is filing a lawsuit against the person who brought this up in the skype chat.
Can you ever imagine any other internet marketing gurus who sue their own clients for asking for refunds and complaining about the products? Will Coca-cola sue you if you tell everyone the drinks they produce contain high level of sugar?
The normal ethical and gentlemanly solution is to refund the money paid to the unsatisfied customer and improve the product and proof that it works. Suing or threatening to sue any clients to tried and complaint about the product is not the way of any internet marketing gurus. If a product really works and the results are really true, there is no need to surround yourself with lawyers to protect you…..
[Comment: Careful! You’ve stated as a fact “Shaun is filing a lawsuit against the person who…” Really? On what basis do you say that? Do you have evidence?
There’s a big difference between a threat of legal action and the actual filing of a lawsuit — lodging the papers in court and serving the other party. Has it really progressed to that stage?
But on your other points, yes, I agree, it’s kinda nutty that things would get to that stage, and yes, in my observation, in some cases Shaun Stenning does seem to react to criticism with threats of legal action: http://www.thepaepae.com/no-april-fool-dean-letfus-claims-defamation/3319/
Thanks for your comment – Peter]
Let’s hope that he really proceed to sue the innocent client, so that the rest of the clients everywhere (Asia, NZ and now Europe) will know about his ways of dealing with complaints.
I hope the MY clients will not keep quiet and report him to local media or the authorities and blast the news to everyone else about him…and fight back with massive support. Success Resources (the event organiser cum business partner)will regret the day they hook up with this guy.
All internet marketing clients want to achieve is to learn to make (and actually REALLY make) money online without the hassle and stress of working in corporate world.
And in turn – what they are getting is legal threats from some overseas lawyers, stories of scams, unfulfilled promises, lots of unjustified hypes etc.
If Stenning realise that what normal clients want is none of these..he should not have ever attempted this sort of nonsense in the first place..Oh..and we have left out the stories about his “investment schemes” called Dollar Rose (USD 10k per share)….very expensive investments with no reply from investors enquiries regarding the progress of the investment, and also – drafted by lawyers with clever ways of blurring the actual terms and conditions of the contract and not signed and acknowledged by Shaun aka Dollar Rose (so that there is no trace of him agreeing to the terms if the clients and investors want to sue him )..I wonder if eventually the outcome is a LOSS just like what happened to the licensees deals?
BTW – he has just branched out to Vietnam…NOW the Vietnamese are becoming his latest target…Let’s look for the Vietnamese clients and send them this website…
Thanks for your update, Unhappy MY Twalker.
This forecast, particularly, if it actually transpires, will be an interesting development:
-P
Con Stenning is prone to rewriting his own rules to make them fit his needs. It is sad that it takes such exposure to make Con Stenning do the right thing. Not enough shame for him and his merry band of scammers. How proud [snip] must feel now with his ill-gotten gains!
[Comment: I’ve chopped your reference to a member of Shaun’s family out of sensitivity and respect for someone not involved in his ‘enterprise’.
What’s your own story or involvement with these guys? You must have a reason for using such an awfully harsh nickname for Shaun Stenning — do you mind telling us what it is? And do you feel you are being fair to him? – Peter
This family member is part of Con’s enterprise. Proof – http://twalk2support.com/welcome-letter/. I have personally dealt with this individual over the phone, twice!
Now, like most of his clients from 2009, I too purchased Twalk 1.0 after falling for his demo, worked diligently on the program, only to make $0.00. I then went to Phuket in March 2010 for his so-called advanced training. This too turned out to be a damp squib. After spending so much money on his programs; making less than $10 (when promised we would make handsome returns in Phuket itself, and thousands of dollars a day upon our return); then when questioned why this had not come to fruition, being told we had a loser’s attitude; how else would I not see him but a master baiter and switcher? Harsh, yes. Fair, yes.
@ Luminaire: Please accept my apologies.
Indeed, that very family member you mentioned (and whom I snipped from your earlier comment) appears to be part of the ‘core team’ … as your evidence shows. Thank you for the link.
Shaun Stenning had earlier today emailed thePaepae.com …
But from what you say (and that link demonstrates), it appears that may be a misleading statement.
Thank you for sharing your disappointing story. – Peter
re the family member in the Twa.lk enterprise: Out of date web page?
I emailed Shaun Stenning to ask for an explanation of the apparent disparity between his email message to thePaepae.com and that web page. He replied overnight, his message saying in part that the family member “does not work for twalk any more”.
I accept that, and equally accept Luminaire’s account of having been in communication with the person in a Twa.lk capacity — so, in his/her experience, they are very much “associated” with Shaun Stenning and his enterprise.
I think unless there’s a compelling reason to mention someone by name, in these circumstances, let’s leave it out … – P
(PS See how tricky the censorship thing is, Perry?)
Those seeking refund for MY, pls write to twalkrefund@gmail.com
[Comment: Please let us know how you get on. – Peter]
Thanks Peter.
We are compiling the numbers (growing) and seeking for an amicable solution with Shaun Stenning for refund of (1) Twalk program (2)Licencee, (3) Additional tuition cost in Phuket, instead of an individual divide and rule approach, before his deadline of his email, as mentioned above.
let the battle begin! we will take u down shaun!
What’s your story in relation to Shaun Stenning Fishie? What’s provoked you to such strong feelings? Were you oversold something? Sni.pr or Twa.lk 2.0? Or Geekversity?
Do you, like some others who’ve expressed an opinion here, now feel it was perhaps a scam?
Hi Peter,
I’m one of the victim from M’sia, signed up Twalk program early this year during NAC, National Achievers Congress orgarnised by Success Resorces.
During Shaun’s presentation, live demo of “making money online is EASY” was delivered, by helping an audience from the floor make 1000 USD in just few hours. Also, Shaun made statement like, people with no knowledge & minamal time to be commit! People that wants to earn $$$ tru Twalk program simply just have to take action-sign up!
Well, 6 out of 8 friends that went to the seminar had sign up right after Shaun’s presentation.
But months afters months, efforts n time we had put in doesn’t put into dollar and cents…With huge disappointment, we are finally put it in action. To ask refund from Shaun Stenning!!!
Hope the progress did not turn nasty…
Thanks for sharing your experience Fishie.
It fits in with the pattern I’ve observed before: hyperbolic over-promising sales pitch followed by disappointment. (The Geekversity experience just in another country?)
I’ve heard about a ‘live demo’ presented as part of Shaun Stenning’s salespitch — is that the display on the screen during his presentation that supposedly goes ‘ping’ every time some adsense or other internet ‘revenue’ supposedly gets credited to his supposed account?
Someone I spoke to who’d seen said it was a very persuasive part of the show.
Given the volume of complaints that are appearing, one can’t help but question (or at least wonder about) the veracity of that ‘live demo’ … and the whole operation, really.
Please let us know how you get on with your request for a refund.
—
Here’s how Shaun Stenning characterises himself (somewhat narcissisticly?)
Well! It quite takes one’s breath away, doesn’t it? (“For the best of the best in internet marketing there is only one name, Shaun Stenning.”) Hmmm…
And then there’s this HIGHLY RELEVANT (and semi-literate) marketing claim:
Pick your way through the typographical errors and you get to this key phrase:
“With over 1000 happy in Asia, Australia and New Zealand …”
Oh really?
I’d like to see evidence of THAT claim. – Peter
Cut that number down from 1,000 to perhaps less than 10 (and that include his lawyers)
You will never get evidence Peter! Instead, he gave you threats and attack.
If he can give you evidence this issue will never be there. Hundreds of his student in Australia, New Zealand, Malaysia, Hongkong, Indonesia and Singapore already asked his evidence long time ago. Trust me!
Please note I have removed a commenter’s name from their posts in this thread following their request to do so as a condition of Shaun Stenning refunding their purchase of Twa.lk 2.0 due to its failure to deliver the promised results.
– Peter
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-1/#comment-3783
[…] refund policy now the matter of such strident discussion elsewhere on thePaepae.com in: ‘Is this how Shaun Stenning handles a request for a refund?‘ Share […]
Hey twalkers
i sent shaun an email asking for refund
i stated “u can refund me the money but u cant refund the time and sleepless night i put in to make twalk work
I paid RM3549.00 in 2009 GIS
such a bad end to the year
merry christmas * Happy new year
Lets see what is his reply ?
KL Twalker
@KLKat Let us hear how you get on, please. Good luck. – Peter
Dear All,
I guess, It might be true that most of us have failed. I’m one of you. However, they have been putting in much effort to help us earn. Shall we figure out why we have failed and try to improve on that?
LOL… Pls let us know what you have figured :p
Aiyo sarah No need to improve already lah cos cannot improve one !!!!
Better take our money n run
cos i doubt he is going to give back RM3549.00 since Nov 2009 Now is going to be 2011 already lor
if people get pregnant they have a baby already lah !!! More than 9 months is result enough lah !
If i keep my money in the bank i sleep easy every night
not work so hard n give up my sleep and attend endless webinar
no one can give me back my time nor effort put in !!!
i say cut yr losses ! i have better use for my money
and Peter, he hasnt reply as yet cos i presume he is on christmas & new year holiday
KL Kat
First of all – does TWALK have any TRUE Success Story?
Anyone coming out and say that he/she REALLY made money and if so – is there any evidence that such claims can be proven to be TRUE?
If not – how can he claims that he is the (ahem) “BEST OF THE BEST” – is he trying to say he is more well-known that Mike Filsaime, Ewen Chia, Frank Kern ?
What a load of rubbish..
Peter
he hasnt reply yet i will let u know when he does reply
KL KAt
@KLKat – Thanks
On holiday? Yes, possibly. But someone has found a little time indulge in some ‘internet marketing’-related (blackhat?) activities connected with this blog …
http://www.thepaepae.com/internet-ninja-cowboys/12725/
Hi peter this is their automated reply : –
” Hi, Thanks for submitting your feedback, as a company we are aiming to improve our
services. As we have given an extended timeline for receiving
feedback please note that you will not receive a reply personally
from Shaun until late January. We follow a simple feedback process
that allows this data to be used to improve the company, as such,
we appreciate you waiting for our response to you. Please note that
Shaun will personally respond and address each issue you identify
individually and at times will request further information. Warm
Regards Dollar Rose Education Team — *** Increase your Ranking,
your Traffic, your Income with Simple Sni.pr Techniques at our
upcoming Snipr Convention book now at: [snip]
*** Disclaimer This email and any files transmitted with it are
confidential and intended solely for the use of the addressee. If
you have received this email in error please delete it and notify
the sender immediately. If you are not the intended recipient, be
advised that you have received this email in error and that any
use, dissemination, forwarding, printing or copying of this email
in any manner is strictly prohibited. Any views or opinions
presented in this email are personal views of the author and do not
necessarily represent those of Dollar Rose Holdings LTD
(“Company”). Recipients must not make defamatory statements and
infringe or authorise any infringement of copyright or any other
legal right by email communications or other medium. The Company or
the sender of this e-mail message is under no circumstances liable
to any party for any direct or indirect consequences through any
actions taken based on any information provided herein. Recipient
should check this email and any attachments for the presence of
viruses. Sender accepts no liability for any damage caused by any
virus transmitted. Company retains the copyright to all e-mail
messages and included files sent from its communication systems.
Alteration or removal of any trademarks, copyright or other notices
from copies of the content of this e-mail or its files or
attachments is not allowed. No employee or agent is authorised to
conclude any binding agreement on behalf of the Company or Related
Entities with another party by email without express written
confirmation by Shaun or Stephanie Stenning. ” (C) 2010 Dollar Rose
Holdings LTD.
i’ve been cheated twice Geekversity 2009 & twalk
2010…frustrated n exhausted with Shaun Stenning DRAMA!#@!? @sarah
wait no more…twalk-away!!! @Observer i doubt twalk have any
success story?reveal 1 in MALAYSIA? @KL Kat beware shaun has a
Master in manipulation and diversion
Since Shaun likes to use lawyers to threaten his own clients who support his lifestyle, I wonder if the clients are also thinking of using lawyers to threaten him back or better still – kick him out of Malaysia once and for all?
Does the name Michael Chong (he has a team of lawyers behind him) springs to mind? We can have a go and blast him out of Malaysia…
Dear KL Kat, It has become a norm that most INDIVIDUAL and
PERSONAL pursuits for refund, in the manner which Dollar Rose’s
email suggest (i.e. Divide and Rule) – are usually futile. It is
usually done by offering ‘private one-on-one assistance’, or giving
out more freebies and discounts for future events. Do let us know
outcome 🙂 We will be waiting…
Dear Shawn, Please refund our RM3000.00 paid up for the
cost in malaysia that not deliver result.
Those we wish to pursue refund collectively with unhappy clients in MY, kindly email twalkrefund@gmail.com
Let us know how you get on, please. – Peter
Dear Peter,
As of 11th January 2011, 92 people have submitted their Letters of Demand for full refund to Success Resources Sdn Bhd (event organiser) and Shaun Stenning. Requests to join the TRT (Twalk Refund Team) are still coming in and very likely, there will be a next wave of unhappy Twalkers – who have just learnt of this development appearing in the near future.
Thanks for the update.
What was the ‘product’ sold through the Success Resources events?
Sni.pr, Twa.lk or … ? And in what cities/countries?
– P
PS “…very likely, there will be a next wave of unhappy Twalkers…” – what’s your basis for this comment?
Can Singapore Twalk members join in the party? 😉
Hi Peter,
We are still accumulating on the numbers on a daily basis. As mentioned, we will meet his email deadline by 11th January 2010 as his above mentioned email suggested 🙂
[…] been reflecting on the strength of feeling expressed by some commenters in the thread ‘Is this how Shaun Stenning handles a request for a refund?‘ and the public and private reversal of fortunes experienced by some former financial […]
Hello, It is rather surprising that Twalk is not able to
perform as promised. Well yes indeed nothing is guaranteed but at
least it is not a failure at all right? Now, there is totally no
news nor update of the progress of the TWALK programme. There is
NOT ROI at all and totally a disaster. God bless, Angie
Do update what is the Twalk programme status and how to get
the refund if the programme is a disaster. Until then, do hope to
hear from you soon. Yours sincerely, angie NG
Hey guys TQ Observer. It is ok 2 me if he is “Master in
manipulation and diversion” cos i believe in the law of karma = u
reap what u sow Peter, i checked my receipt i paid RM3,497.00 at
GIS 2009 in Legend Hotel. Sorry typo error. Note that it is dollar
rose and not twalk support. They always change everything, and make
us work so hard !!! This is the second automated reply : ” From:
“DollarRose” Customer Satisfaction ReminderWednesday, December 22,
2010 6:00 PM Reminder for you that the deadline for supplying
feedback is 11th January 2011. Regards Dollar Rose Education
——————————————————————————–
As a responsible company we wish to ensure that all the actions
that we take as a company are reasonable and ensure the
satisfaction of our clients. Lately we have been in receipt of a
few requests from clients who wish us to review their satisfaction
with their TWALK account. We wish to invite these individuals to
communicate their concerns to us now. Ultimately the product Twalk
is a successful product and we have received various levels of
positive feedback and are in the middle of doing the CPA income
distribution. Prior to doing this though we wish to invite anyone
who is unhappy or unsatisfied with the product to email Shaun
personally at: shaun.stenning@dollarrose.com This will allow our
company to assess our total position and provide you with a
realistic solution. We give all of you until 11th January 2011 to
submit any concerns/questions/requests to this email address. Do
not expect a reply to these until the week of January 24th 2011 as
our business will close down over the Christmas and New Year
holiday. Regards Dollar Rose Education
Hi Observer/KL Kat Thanks for the update. How long have they been
calling themselves ‘Dollar Rose EDUCATION’? Just curious.
They have been calling themselves Dollar Rose since 1st quarter this year (2010). And they also have other company names eg Burleigh and based in Seychelles..part of it for tax purposes, but perhaps main reason is to escape from any possible legal lawsuits and problems if clients want to lodge complaints ? – What do you think?
Not sure what to make of the overseas based entities … probably a “low tax” structure.
I was curious about the use of the “Education” tag — I hadn’t observed that use before. -P
Hey guys
anyone knows how to stop the automated payment in paypal ?
cos it says there “automatic recurring payment”
my next renewal date is Feb 26 I dont want to spent any more money
Let me know TQ guys
No one can force you to buy something that you don’t want.
If you don’t want to pay then you also do have an obligation to
inform Stenning and co. But, at the same time you need to protect
yourself because they do appear to have a pretty flawed business
model. I don’t know much about PayPal but like any bank account it
has an account number and some service features. You should be to
alter the auto-pay feature. Failing that, open another account and
shift your money there. ON, ON…
To be safe…just logon to your paypal account, then remove the credit card from there..
Hi Peter,
I dont know when but when u check yr ticket (for support) there is a link that takes u to this page that says they change support ticket to Dollar Rose I copied it below for all to see.
Also when i paid for the twalk renewal of website/domain it was paid to dealclick at UK. I have records in paypal account i can check.
Here it is : –
“New Support Portal LIVE
Hi Team,
As we mentioned awhile ago in a blog post (if you missed it you can see it at: http://twalk2support.com/blog/general/new-support-portal/) we are moving our support ticketing system to a new system that will help us as a management and support team better help you with tickets and also with further training that might be needed.
This new ticketing portal will be LIVE in the next 48 hours and you should have received an email with your portal login details if you haven’t please email education[at]dollarrose[dot]com BEFORE emailing and saying that you are yet to received PLEASE check your emails thoroughly to ensure that you have not overlooked it so as not to create more work for our support team during this change over process.
During this change over time we’ll be replying to and closing tickets in the old system but all NEW tickets and REPLIES must be submitted through the new portal. If you are unsure where to find the NEW portal you can see at this link: http://drh.mycrmnow.com/portal all our “Ticket” links will be changing to this new portal in the next 48 hours so please do take serious note of this post.
This entry was posted on Tuesday, November 16th, 2010 at 8:07 am and is filed under general. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site”.
Hi, Calling Singaporeans for Twalk Refund. Pls write to
twalkrefundsg@gmail.com
Dear All, There have been a lot of complaints from the
Taiwan participants in the past. Can someone share this movement
with those participants from Taiwan? Finally, we may need the
organizer to extend the deadline for another 1 month i.e. 31st Jan
2011 since the consumer awareness cycle has just started. Kind
Regards George
Folks, when it comes to Con Stenning and his coterie,
believe nothing you hear, and only half of what you see. These
scums have perfected the art of fooling the world and fleecing it
of money. To live in denial is to live in a fool’s paradise. Time,
now, for all us victims to reclaim what is rightfully ours. Kudos
to the select group of Hongkongers, Indonesians, Malaysians, and
Taiwanese, who are in the process of doing just this, erm,
justice.
‘scum’ is a bit abusive, I feel.
I’ll leave your comment in place but please don’t use such harsh language to denigrate these guys or anyone else, no matter how strong your feelings. It affects the tone of the site.
Regards, Peter.
Acknowledged!
And the scam continues… URL:
http://mattstenning.com/uncategorized/dollar-rose-investment/
Password: DollarRoseVinceTan LOL. The earlier batch of investors
have still to see a single dime back.
“The earlier batch of investors
have still to see a single dime back.”
Do you have some evidence of this claim/statement? – P
Peter, the correct question should be “do you have some evidence of any returns or even any reply to their investors from Shaun / Matt / David Hunter (their CEO) regarding the first two Dollar Rose investments at all?” Numerous emails from the from Malaysia, Taiwan etc have been ignored for the last few months..
And now they dare to come out and mention about NEW Dollar Rose investment…without even bother to reply to their earlier investors..what a shameful act.
If what you say is correct (about “Numerous emails from the from Malaysia, Taiwan etc have been ignored for the last few months.”) that seems to me to be a VERY bad sign.
As you say, if they are now seeking fresh investments, it is troubling.
I said in June in my post ‘Why are the get-rich-quick boys in such a HURRY?’ (http://www.thepaepae.com/get-rich-quick-boys/7314/) …
Of course, the snake oil wasn’t performing for the punters then, by some accounts …
http://www.thepaepae.com/is-this-a-shaun-stenning-product/6314/#1
I was unaware they were also hawking direct ‘investments’ with ‘guaranteed 100% returns‘ in this manner. It seems their sales skills are formidable.
– Peter
I wonder Peter, if Dollar Rose Education [sic] has any legitimate authority to collect monies from various countries for this sort of “investments”?
Don’t they need to seek approvals from anyone rather than just write some legal, mind-blowing technical nonsense to (again) lure their own clients (who are supporting their life-styles by the way) to park their money with them?
If the investors need to lodge any sort of legal complaints, who can they approach? Can you please help them? If you listen to some of the sad stories which has befallen these people, it really makes you mad…
I spoke to two investors recently, who verbally told me so. I would like for me to be proven wrong, Peter, as this would mean these folks have not flushed US$10,000 down the toilet. Separately, I am told the travelling circus is now in the process of pitching their tents in Vietnam. Oh, dear!
Yes they have expanded to Vietnam…and are using
translators too. Those who help them to spread their scams are
scammers themselves. They do not make any REAL money yet they hide
the facts and promote Dollar Rose “Education” …
If you ask me, they need the money to pay out the refund
:p
Here is the content…of the Dollar Rose 1 agreement …
“We are pleased to acknowledge the receipt of your letter and confirm:
1. Our compliance under Section 708(8) of the Corporations Act as a Sophisticated Investor.
2. That we have not been given a disclosure Document relating to this Offer
3. Our acceptance of the terms of this Offer
4. Our acceptance of the allocation of Placement Shares in respect of the number of Shares set out above.
APPLICATION FOR SHARES REF:
The Directors
Burleigh Investments Limited (The ‘Company’)
The person(s) named below (the “Applicant”) applies for the one Share in the Company at an issue price of USD $10,000 each, totalling USD $10,000.
The Applicant agrees to be bound by the constitution of the Company.
The Applicant acknowledges as follows.
(a) A prospectus or other disclosure document is not required to be lodged with the Australian Securities and Investments Commission (ASIC) under the Corporations Act 2001 in respect of any offer or invitation to the Applicant for the issue of the Shares to the Applicant.
(b) Neither the Company nor any other person makes, or has made, any representation or warranty to the Applicant in respect of the Company, its business, assets, liabilities, financial position, profits, losses or prospects, or the value of the Shares.
(c) An investment in the Shares is speculative.
(d) Neither the Company nor any of its directors, officers, employees or any other person will be liable to the Applicant in contract, in tort, for negligence or otherwise for any loss or damage arising as a result of the investment by the Applicant in the Shares (except to the extent that any statutory liability cannot be excluded).
(e) The Shares will not be issued by the Company for the purpose of the Applicant selling or transferring any of them or granting, issuing or transferring interests in, or options or warrants over, any of them.
(f) The Shares will not be listed for quotation on Australian Stock Exchange Limited (“ASX”). However, if the Company applies to be admitted to the official list of ASX, all or some of the Shares may be subject to restrictions on transfer on terms determined by ASX. The Applicant agrees to enter into any restriction agreement required by ASX in relation to the Shares.”
Thanks for sharing this. Without any further knowledge of this ‘offer’ than your wording above and the website promotion for the next tranche of the Stenning-based ‘investment’ that Luminare linked to:
I have to say I personally would have NO confidence whatsoever in this ‘opportunity’.
I invite anyone who has direct experience with this investment to comment on their outcomes.
I may split this discussion off into a new topic. – Peter
What exactly is Dean Letfus‘s involvement with Twa.lk, if any? I see his name quoted in some of the comments above, but he’s written to me denying any knowledge or endorsement of that ‘product’.
This indicates otherwise…
And it seems clear he’s closely involved with Shaun Stenning/Dollar Rose Co.
Can anyone clarify?
– P
If Dean has nothing to do with twalk, then he should not endorse it by posting such a glamorous praise on the twalk facebook profile in the first place and even if he claims that he did it without knowing more about it…well, it shows that whatever he says or endorse cannot be taken seriously anymore…especially that buying properties in Memphis thing…(what a joke)
http://twalk2support.com/twalking-with-shaun-and-dean/
Interesting to see they have disabled their own forum. Presumably had something to do with posts like this (dead link now obviously):
http://twalk2support.com/forum/twalk/just-tell-us-how-you-made-20-000-in-3-days/
Interesting.
Thanks Xav. That pretty much eviscerates the veracity of Dean’s claim to me that he was not associated with Twa.lk in any way, as far as I’m concerned. [Literal quote: “…a product I am not associated with in any way.”]
http://www.thepaepae.com/dean-letfus-whodunnit/13148/
Although I’ll ask him about it in person. We’re planning a meeting at the end of the month when he’s back in NZ. (Maybe it’ll actually happen this time.)
If he is a man of real integrity, he should be man enough to face you and answer the comments made in this blog. I wonder if Shaun has the same integrity too? Oooopps I almost forgot, he does not have …if he does, he won’t have to pay his lawyers…
[…] also appeared in promotional material for an April 2010 Asian tour of a ‘Mindset Science Twalk event‘ with Shaun Stenning in which Dean is quoted as saying: As a TWa.lk graduate you already have […]
In case it’s overlooked in the thread, here’s a progress report TODAY from one of the groups which appears to be co-ordinating refund requests (I hope I’m not overstating that — correct me if I’m wrong):
http://www.thepaepae.com/shaun-stenning-refund-demands/12161/comment-page-1/#comment-4641